Terms & conditions

Online dietitian consultation support agent with headset
Clinical Nutritionist & Health Coach
Empanelled with leading Clinics
15+ years clinical practice

1. Acceptance of Terms

By accessing this website and using the services provided by Food Pharmacy, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you are advised to discontinue use of the website and services.

2. Description of Services

Food Pharmacy provides nutrition and wellness services, including consultations, personalized diet plans, and educational content. These services are intended to support general health and well-being and are not a substitute for medical advice, diagnosis, or treatment.

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate, complete, and up-to-date information
  • Use the website and services in a lawful and respectful manner
  • Not misuse, copy, or distribute any proprietary content without permission

4. Booking and Appointments

Appointments must be scheduled through our official booking channels. By confirming a booking, you agree to the terms related to scheduling, payments, and cancellations.

We request that you attend sessions on time. Delays may result in reduced consultation time.

5. Cancellation Policy

We understand that unforeseen circumstances may arise; however, we request timely communication:

  • Appointments cancelled with less than 24 hours’ notice may be subject to a cancellation fee
  • Missed appointments without prior notice may be charged in full
  • Clients are encouraged to inform us as early as possible to reschedule

Food Pharmacy reserves the right to enforce or update this policy as required.

6. Payment Terms

  • All services must be paid for in advance unless otherwise agreed
  • Payments confirm your appointment or program enrollment
  • Prices and service offerings are subject to change at the discretion of Food Pharmacy

7. Refund Policy

  • Package fees are non-refundable once the initial consultation has been completed
  • In exceptional circumstances, partial refunds may be considered at the sole discretion of Food Pharmacy
  • Approved refunds will be processed within a reasonable timeframe

8. Intellectual Property

All website content, including text, graphics, logos, materials, and program content, is the intellectual property of Food Pharmacy and is protected under applicable laws.

No content may be copied, reproduced, modified, or distributed without prior written consent.

9. Limitation of Liability

While Food Pharmacy strives to provide accurate and beneficial information, we do not guarantee specific results.

To the fullest extent permitted by law, Food Pharmacy shall not be held liable for any direct or indirect damages arising from:

  • Use of or reliance on website content or services
  • Individual health decisions made without professional medical consultation
  • Delays, interruptions, or technical issues

10. No Medical Relationship

Use of this website or services does not establish a doctor–patient relationship. Our services are complementary and should not replace professional medical care.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

12. Modifications to Terms

Food Pharmacy reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective upon posting. Continued use of the website or services indicates acceptance of the updated terms.

13. Contact for Queries

For any questions or concerns regarding these Terms & Conditions, please contact:

Email: [email protected]

Phone:+91-8588-86-8686

By continuing to use our website and services, you acknowledge and agree to these Terms & Conditions. We are committed to maintaining transparency, professionalism, and trust in all our interactions.

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